Privacy Policy

Who we are

Fortress Maintenance provides planned maintenance, property remediation and associated programme-delivery services. Our contact address is 5 Park Road, Ilkeston, Derbyshire, DE7 5DA.

Information we collect

When you contact us, we may collect your name, company, contact details, project location, service requirements and any other information you choose to provide.

How we use your information

We use enquiry information to respond to you, understand the proposed work, prepare quotations or proposals, maintain business records and manage any resulting commercial relationship.

Our lawful basis

Depending on the circumstances, we process information because it is necessary to take steps at your request before entering a contract, to perform a contract, to pursue legitimate business interests, or because you have given consent.

Service providers

We use service providers to host, secure and operate this website and to deliver website enquiries to us. These providers may process limited technical data and the information submitted through the contact form on our behalf, subject to their contractual and data-protection obligations.

Sharing and retention

We do not sell personal information. We may share information with professional advisers, service providers or delivery partners where reasonably necessary and subject to appropriate safeguards. We retain information only for as long as required for the purpose collected and to meet legal, regulatory or business-record obligations.

Your rights

You may have rights to access, correct, erase, restrict or object to the use of your personal information, and to request data portability where applicable. You may also complain to the Information Commissioner’s Office.

Contact

Questions about this policy can be sent to info@fortressmaintenance.co.uk or by calling 01332 479 825.